6 edition of Statistics and performance measures for public library networked services found in the catalog.
Includes bibliographical references (p. 97-100) and index.
|Statement||John Carlo Bertot, Charles R. McClure, Joe Ryan.|
|Genre||Handbooks, manuals, etc.|
|Contributions||McClure, Charles R., Ryan, Joe, 1951-|
|LC Classifications||Z674.7 .B47 2001|
|The Physical Object|
|Pagination||xii, 103 p. :|
|Number of Pages||103|
|LC Control Number||00063988|
Improving a library's score on selected performance measures has to be a cooperative effort among the library director, library trustees, and the local community. Alumni tracking: Promising practices for collecting, analyzing, and reporting employment data. Two immediate objectives are to test the Public Library Association PLA performance measures manual in a representative sample of Illinois public libraries of various sizes and to teach a sample of library personnel the data collection techniques necessary for applying the PLA performance measures. Somewhere along the way, electronic service provision emerged as a major part of library activity, and unfortunately most of the existing performance measures didn't cope at all well with virtual services. It seems that the authors are determined not to be seen as living in an ivory tower making suggestions that practising librarians will ignore, and so they have worked with several library services and as a result propose actions that can follow the calculation of the performance measures.
The method they suggest is based on the ARL approach of calculating everything as a ratio, for example, "percentage of virtual reference transactions to total reference transactions" p. Here is a suggested procedure: Select a staff member to coordinate the collection of the data. Government Information Quarterly, 17 1 Indeed, they make a statement that leaves one uneasy when they say, "Statistics and measures provided in this manual may have a limited shelf-life of three to five years at most" p. One performance measure alone cannot tell a complete story.
Sprehe, J. Medium libraries ,—, served have reduced holdings per capita in the past four years FY—14 versus a 0. Two immediate objectives are to test the Public Library Association PLA performance measures manual in a representative sample of Illinois public libraries of various sizes and to teach a sample of library personnel the data collection techniques necessary for applying the PLA performance measures. Exercise patience in working toward improving performance measure scores.
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Journal of Higher Education Management, 32 1 Nevertheless, expanding the number of hours open to accommodate more programming perhaps at more convenient times implies a potential increase in commitment for additional resources, including staff.
Libraries will also need to find better measures of program delivery costs and efficiencies, to complete the new measures of effectiveness in programming as evidence for stakeholders to support libraries as they maintain and grow these services.
This is the first increase following five years of declines. Between FY Electronic circulation increased at a rate of This is a US publication designed, for the most part, for US public libraries.
Many people e mail reference librarians, and take up just as much of the librarian's time as a personal encounter. Naturally this will require a mind-set shift amongst managers used to the precision or assumed precision of statistics such as circulation and door counts.
The percentage of libraries that indicate they have community links From —13 the rate of decline in unit sales of print books slowed to approximately 7.
Each description of a composite measure contains a definition, method of calculation, and suggestions Statistics and performance measures for public library networked services book analysis and use.
Just as adding the number of telephone reference questions received during specific periods of time, and the numbers of users who take advantage of the library's outreach programs gives a clearer idea of actual library use.
Staff expenditure are increasing faster than the number of staff. Work-integrated learning WIL in information technology: An exploration of employability skills gained from internships.
Operating Expenditures Figure 2 shows the percentage change in mean operating expenditures per capita and mean income per capita relative to spending and income levels. The other five output measures also seem to be operationalizing library use on some level, and can either promote or decrease it in many general ways.
Universal service in the networked environment: The education rate E-rate debate. Many of these influencing factors can be minimized by the participating library to ensure higher reliability for the measure. Lankes, R. Government Information Quarterly, 19 3 Contact Carl at cthompson countingopinions.
John Carlo Bertot has been investigating performance measures for electronic services for many years, Chuck McClure is already a legend in the profession, and Joe Ryan is a consultant specialising in networked services.
The long range goal of the project is to make available meaningful information for the evaluation and improvement of local public libraries.
Journal of Education and Work. The theme of chapter 6 is the issues that require consideration at a local level before the manager selects appropriate measures. Mean electronic circulation per capita 0. Government Information Quarterly: A new beginning. In contrast, figure 12 shows mean expenditures electronic materials per capita rising an average of Government Information Quarterly, 18 1Durrance, Joan and Karen E.
Fisher-Pettigrew. “Towards Developing Measures of the Impact of Library and Information Services.” Reference and User Services Quarterly (): Durrance, Joan and Pettigrew, K.E.
“Toward Context-Centered Methods for Evaluating Public Library Networked Community Information Initiatives.” First Monday.
The survey is conducted by state libraries and compiled by the American Institutes for Research for the Institute for Museums and Library Services (IMLS). Statistics are collected annually from over 9, public libraries, including all libraries completing the Indiana Public Library Annual Report.
Data (dating back to ) are available for. Book review Full text access Statistics and Performance Measures for Public Library Networked Services: By John Carlo Bertot, Charles R. Mcclure, and Joe Ryan. Chicago, IL: American Library Association, pp. $ (ALA members, $; paperback) ISBN Apr 01, · BOOK Pdf.
BOOK REVIEW. Statistics and Performance Measures for Public Library Networked Servicesby John Carlo Bertot, Charles R. McClure and Joe RyanAmerican Library Association,Chicago, IL galisend.com$ISBN (soft).
Steadily over the last decade, the topic of performance measurement has been increasingly critical for good library management.Page 4 Montana Public Library Annual Report of Statistics Visits Per Capita Visits Per Capita relates the download pdf of people visiting the library to the population served.
It can be thought of as representing the average num-ber of times during a year that a member of the community uses the library.Ebook Library. Annual Report of Statistics. July - June Montana. Public Library Statewide Library Performance Indicators 3. Visits Per Capita 4 measures of public library use have shown an increase in the demand for library services over the past 10 years with.